Google Plus Circles: Conjunction of the Spheres?

Conjunction of the Spheres Kepler imagined the solar system as a series of nested Pythagorean solids. It was an elegant notion, but we live in a more complicated (Einsteinian) universe. Is the same true of current social networking models?

GooglePlus is dominating my RSS feeds today. My excitement about Circles has faded a little because of articles like this:

Google Plus’ Circles System May Not be Sustainable — ReadWriteWeb

I posted an abridged version of the following in the article’s comments:

Good categorization is an expertise most people lack: “Work” isn’t particularly meaningful, but “Coworkers”, “Headhunters”, and “Professional Acquaintances” are. It’s more work to apply and maintain a richer taxonomy, and I’d imagine even fewer people will get equivalently greater value from such effort in social networking. We’ve been trained away from finding exactly what we want by the search-and-browse approach of unstructured searches like Google, so wading through irrelevancy is a more common skill.

Grouping mechanisms in other social networking systems also have upkeep problems; I suspect most people just don’t bother doing it, and the same will probably be true with GooglePlus. Maybe adding a feature to display circles as Venn diagrams would help data geeks like me.  For most people, public versus private might be just enough categorization to avoid social networking faux pas without making the posting process feel like taking the SAT.

Existing social networks don’t have the concept of categorization on both ends, posting and reading, and I wonder if GooglePlus Circles has the same deficiency because it hides the names of circles I’ve been added to. I’d like to subscribe to (and filter out) people’s circles instead of people themselves to control the noise of their posts about unshared interests; I’d probably disagree with how most of my non-professional acquaintances would categorize me. It doesn’t sound like GooglePlus makes the distinction of subscribing to people’s interests or topics instead of people themselves. Relevancy has to be a two-way street.

Or, perhaps, a four-way intersection.

GooglePlus Venn Diagram

GooglePlus Venn: Relevancy is an Intersection

With all those brainy data geeks at Google, I’m optimistic that they could create a Venn diagram of Circles, Sparks, +1′s, Reader Likes/Shares that could define social graph relevancy in that oh-so-Google statistical way. How many licks would it take to get to the center of that tasty relevancy tootsie-pop?  Lots, probably, but it creates a new kind of payoff that Twitter and Facebook are incapable of delivering.

Hey, Google, are you listening?

On a related note, I tried posting my comment using my Twitter account. Twitter on the web is totally brain-dead about multiple identities, so of course I posted my comment using the wrong account. It’s a perfect example of the mis-post problem I referenced in the preceding post. Then I reposted my comment using Google, and Disqus allowed me to choose from the three Google accounts I’m logged into right now. Google gets the issues of identity and context more than anybody else in the field, so I’m (somewhat) optimistic about GooglePlus.

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Will Google+ bring relevance to social networking?

Google’s latest offering may finally bring relevance to social networking. Google+ Circles let people target content to subsets of their social graphs.  No more blurting out your weekend escapades to bosses or making friends’ eyes bleed with war-and-peace posts about dm_folder implementation?  Faaabulous!

Official Google Blog: Introducing the Google+ project: Real-life sharing, rethought for the web.

This isn’t just about hiding potentially embarrassing facts from prospective employers; it’s about targeting content to the audiences that are most likely to find it interesting. Current social media systems like Twitter and Facebook don’t get this. With Twitter in particular, I try to work around it by having a half dozen Twitter accounts. I restrict who I follow and what I post by account based on theme–personal, professional, gaming, etc. Hacks like this make for more work and are prone to mis-posts; it’s as discouraging to posting as wading through live-tweeted baseball games or diaper anecdotes are to reading.

Identity is also an issue as services like Facebook and LinkedIn expose our real-life names to the virtual world, something I experience more acutely because of this eponymously-named blog and professionally-oriented Twitter account.  I can’t prevent noise in my professional channel no matter how clever and diligent I am when less savvy friends and relatives can’t remember to use my personal non-eponymous identity for personal messages. Social search, realtime results, and consolidated logins will make this everybody’s problem in a few years.

Google’s social networking track record isn’t great; i.e., Orkut, Buzz, and Wave. It looks like Google+ doesn’t suffer from the lack of look-and-feel sophistication that may have hampered earlier efforts, and features like Circles address some of the fundamental design flaws in established products. However, the better product doesn’t always win, and Google will have to convince people to leave existing services. That’s a Catch 22 because the value of a network depends on its size, and it’s compounded because members of those networks don’t understand issues of identity, privacy, and relevance.

Call me cynical, but I think the odds are stacked against Google+. How many people realize the value of regular backups before losing everything to crashed disks or lost laptops? Those same people won’t realize why leaving Facebook for Google+ makes sense until they lose jobs or spouses for lack of caring. Please, Google, prove me wrong.

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Reports of Mouse’s Death Greatly Exaggerated

Hole: Live Through This “When I get what I want I never want it again.”
– Violet, Courtney Love

I’ve been clamoring for something better than the mouse for more than a decade. My ideal interface would unite action with result to eliminate the perceptual disconnect between moving my hand in one place and seeing the result in another. The iPhone was the first thing in all that time to feel like a real breakthrough along those lines, and I think there’s much personal computer interfaces can learn from touch on phones and tablets. That doesn’t mean copy them verbatim and proclaim previous paradigms completely invalid.

The second half of Erick Schonfeld’s TechCrunch article on Windows 8 [Windows 8 Is Gorgeous, But Is It More Than Just A Shell?] claims the mouse is dead. I beg to differ. Touch interfaces like this have their uses, but they also have limitations because they are content consumption oriented.  It’s not that we’re living in a post-mouse era: we’re living in a post-one-size-fits-all era, i.e., the Windows Everywhere Era.  Touch interfaces will not obliterate mice and trackpads for the following reasons.

IMPRECISION: The finger is an imprecise pointing device when pixels matter.  Although I don’t have fat fingers, it’s rather difficult for me to finger a single pixel on a good monitor with 100 pixels per inch–let alone the Retina Display’s 326 PPI. You can select an image that way, but you can’t draw one.  It’s not just being more precise; pointing devices can transform imprecise hand movements into a variety of precision levels on screen. I love mice that let me dial up the resolution for fine work or dial it down when flailing around in a game.

OBSTRUCTION: With touch interfaces, fingers block sight of a substantial number of pixels during touch activities, interfering with the realization of a realtime respond-where-you-act interface like touch. That’s not an issue when tapping a built-big tile to select something but it’s a big problem for precision movement or tracking.

INEFFICIENCY: Sometimes editing text requires switching between mouse and keyboard despite a keyboard jockey’s mastery of keyboard shortcuts. Current pointing devices live within the same range of motion as the keyboard so it’s a small, less disruptive gesture. Now imagine reaching from keyboard to the screen to drag-select or reposition a cursor; the gods of time-and-motion studies will not be pleased. Maybe laptops would fare better than desktops with Windows 8, but it also might add to the ergonomic train wreck they’ve become.

SMUDGINESS: People touching monitors is a huge pet peeve of mine. I’m a little more smudge tolerant with my iPhone, but I can’t imagine what my monitor would look like after just one working lunch on Windows 8. Just thinking about this makes me want to rush into the bathroom and wash my hands.

Touch technologies have existed for decades, and I think that the iPhone APIs ushered in this new era, not the hardware. Apple created a toolset to help developers deal with the strengths and weaknesses of touch that also provided a consistent experience for users across applications. Mac OS X Lion appears to learn from touch interfaces, not emulate them. Apple realizes that they need operating systems that match the devices they run on, perhaps a wisdom only earned by making both software and hardware. Microsoft should think very carefully about repeating their habitual strategic blunder of trying to make a one-size-fits-all Windows.

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