Documentum & The Private Option

I want a private equity fund to buy Documentum from EMC and give it a real shot at regaining its former glory.

#26698 Smart Cow Playing Dead To Avoid Going To The Butcher Shop Clipart by DJArtNoted rumor-monger  Brilliant Leap speculates about Documentum in a world without EMC. Tongues were already wagging at EMC World about the SAP-EMC partnership leading to something a little more intimate. It has enough of the smell of truth to make an irresistible rumor.

As rumors go, I still prefer the Microsoft angle because of the obscene anatomy kissing that IIG is still doing.  Truth is it’s just to easy to dispel: Why buy the cow when you get the milk for free? I doubt Microsoft will be stamping shrink-wrapped boxes of SharePoint with Documentum Inside! anytime soon, but I’d bet they have an infinite number of code monkeys banging away to make their own document management Hamlet. Once they do, it’s bye-bye Documentum! Then all those monkeys will get down to business and start flinging feces IIG’s way.

Part of Documentum’s doom was being a software company bought by a hardware company; however, it won’t be saved if another software company buys it next. Such companies (SAP included) would buy Documentum to augment their flagship product, not eclipse it.  With no Fairy Godmother rescue from being passed around from one wicked step-mother to the next, this story’s ending will be more Le Boheme than Cinderella. Or worse, a more-jackal-than-wolf company that hasn’t innovated for decades might gobble it up to suck the last trickle of marrow from its cracked bones.  *cough* computer associates *cough*

I am no Wall Street cheerleader, especially after my time in Big Finance, but the closest thing to a Fairy Godmother out there is a technology-oriented private equity fund. Such a fund buys troubled companies to turn them around and sell them for a profit. Unlike most of Wall Street, they take the long view of years rather than a quarter or the milliseconds around a stock’s uptick.

Their methods can be harsh, but their goal unlike any step-mother’s would be to make Documentum the best product and most profitable (and saleable) brand it can be.  There may still be an ounce of brand left to save. By going private, the recuperating Documentum wouldn’t be burdened with public company regulation or the tyranny of speculative stockholders. It’s an imperfect cure for the age of gratuitous IPOs and acquisitions fueled more by irrational exuberance than smart business.

We have a test case with AOL selling Bebo to Criterion Capital Partners, LLC instead of just shutting it down. Taking Valdes’s animal shelter metaphor a little further, I’m sure Criterion will euthanize Bebo and reap their own “meaningful tax deduction” if the old dog can’t learn new tricks. Sometimes I think I’d rather see that happen to Documentum than sit through the EMC’s little opera until the consumption takes it.

EMC discovers Magnetic Poetry

I can’t find a video of the Mark Lewis keynote from EMC World 2010. Instead I’m depending on reporting from the event like Ron Miller’s article [Documentum group gets new name and new direction] and Pie’s tweets and blog posts. It’s probably for the better; I never had a taste for gruesome videos since Faces of Death, and this may be EMC finally decapitating the Documentum brand.  Rather than plunging into a pages-long diatribe about EMC’s unconditional surrender to the commoditizing of content management or the latest dish of scorn Lewis served up to Documentum veterans, let’s talk names.

Information Intelligence Group is EMC’s new moniker for the product that shall not be named. Lewis breaks down the name for us on his blog [Episode 91: EMC World 2010 - The Birth of the Information Intelligence Group]. It’s hard to read–let alone say–the name with a straight face, and this breakdown doesn’t help. At least the cumbersome and uninspired Content Management and Archiving accurately conveyed something about the product.  This new name is too broad and inherently meaningless; it will continue to erode mindshare for a product that was the de facto definition of document management. Let’s hope this new name doesn’t prove itself a compound oxymoron to boot.

Magnetic Poetry

The “Intelligent” product silos aren’t much better. Granted, this is a product that has to publish a separate guide with each new release to map old product names to new. Not a sheet or a few pages, a document. However, these new silos are so vertically restrictive that EMC had to toss the content server into case management.  Having done case management and having paid my dues in lines of server code, I’m perplexed. It’s like they had a very limited box of magnetic poetry to play with.

The continuing erosion of a strong brand means less mindshare among potential customers. Everybody knows SharePoint even though most don’t know what it really is. I’ve seen first-hand how good marketing trumps good product. Documentum had that name recognition–still does in many parts–and EMC seems determined to stamp it out without something sticky to replace it.

EMC drops Web Content Publisher

Zombie WaspHere are my thoughts on Brilliant Leap’s latest post about EMC dropping Web Content Manager [Brilliant Leap: Na na na na, Hey hey-ey Goodbye].

I remember when Documentum turned its back on their Big Pharma customers to chase the web content management dream during the tech bubble. So now they’re backing away from WCM after dropping DSM? Hmm. Then there’s EMC’s “we’re not worthy” submissive stance regarding Sharepoint. Hmm.

Will users five years from now actually know what Documentum is? EMC will have to wage a “Documentum Inside” campaign like Intel’s to keep any kind of mind share with customers. They still have Captiva, but does anybody really want to be *known* for scanning, the lowest form of document management?

An optimist would claim that they’re focusing on core technologies, and we’ll see long-needed improvements at the server and in the data model. A pessimist would argue this is another sign of EMC parasitizing Documentum. Think “zombie wasp” from the RadioLab episode on Parasites.

I am not exactly known for being an optimist, but this may be good news for alternatives like Drupal and Alfresco as businesses starting reaching for a can of Raid.